describes how Rotten Remains® uses identifiable information regarding our
customers, such as name, address or email address (“customer information”).
Primarily, we collect such information for the purpose of providing you with an
outstanding experience on the Rotten Remains® Site. Except as specifically
such customer information with third parties.
Rotten Remains® is particularly sensitive to protecting information about children. Protecting children’s privacy is important to us. For that reason, we do not collect information on our website from those children we actually know are under 13 years of age. In addition, no part of our website is targeted to attract anyone under 13 years of age. We request that children under 13 years of age do not disclose or provide any customer information. If we discover such information, the child’s customer information will be deleted from our records. If for any reason we believe a user may be under the age of 13, we reserve the right to request proof of age of such user. If such proof is not provided, or if it is discovered a user is under the age of 13, we will use best effort to delete all customer information of that user from our servers and associated systems. We also reserve the right to limit and/or ban such user from our website.
What customer information does Rotten Remains® collect?
Customer information is requested whenever you choose to purchase Rotten Remains® products. The type of customer information we request has to do specifically with the type of service you are using. For example:
When you want to order products from Rotten Remains®, we will ask for your first and last name, a billing address, a shipping address and an email address. All payment information provided such as credit card or debit card information is handled strictly through our payment processing company (PayPal). Rotten Remains® does not store any customer payment information on our server.
When you complete an order from Rotten Remains®, we will ask you to provide shipping and billing information so that we can fulfill your order.
How does Rotten Remains® use customer information?
Our primary goal in collecting your customer information is to provide you with a personalized, relevant, user-friendly experience on the Rotten Remains® site.
We may use customer information to communicate with you and we consider this communication to be an integral part of our service. We may use your email and mailing address to inform you of site improvements, feature announcements, newsletters, Rotten Remains® promotional offers and occasional third-party promotional offers that may be of interest to you. Only Rotten Remains® (or agents working on behalf of Rotten Remains® under confidentiality agreements) will send you these mailings.
Note that one reason we are able to offer you relevant promotions is that we reserve the right to use aggregated, anonymous data about our users as a group. Your customer information, however, will never be personally identifiable when aggregated for these purposes.
With whom does Rotten Remains® share customer information?
Rotten Remains® shares customer information with third party intermediaries who help us run the Rotten Remains® Site.
Other than as described in the previous paragraph, Rotten Remains® will not sell, rent or otherwise share customer information with any third parties without your knowledge and consent.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or other legal process.
Does Rotten Remains® use “IP Addresses” and cookies?
Rotten Remains® uses IP addresses and cookies in limited ways, as follows:
IP Addresses: An IP address is literally your computer’s address and is a unique identifier, allowing online information to be sent to the right place. We use IP addresses to better understand the customer database. We also use your IP address to help diagnose problems with our server and to administer our website. Your IP address is also used to gather broad demographic information such as geographic distribution of our members. We do not intentionally link your IP address to your personally identifiable information.
Our website makes use of both “sessional” and “persistent” cookies. Persistent cookies are stored on your hard drive. Sessional cookies are stored in temporary (cache) memory and are usually deleted when you shut down your browser or turn off your computer.
What safeguards and security procedures are in place to protect your information
from loss, misuse, or alteration?
Your information on our Site is password protected. We strongly recommend that you do not give your password to anyone and that you change it every 3 months (90 days). You may edit your Rotten Remains® account information by logging into your account with your email address and password.
If you are using a public computer (public library, school computer, etc.) or a shared computer (family computer, roommate’s computer, etc.), we strongly recommend that you sign out of your Rotten Remains® account and close your browser before leaving the computer. This will prevent others from accessing your account and personal information. Rotten Remains® uses SSL, a specialized encryption and security technology, to protect your personal information. We understand that this is especially important when there is an exchange of billing and password information. In addition, we limit the access of customer information to only those employees who need it to carry out their jobs.
Rotten Remains® will never ask you for your password in an unsolicited phone call or in an unsolicited email.
You will only be asked for your email address and password when you initiate the contact and only if the email address and password are necessary to correct a service problem.
We protect your customer information using physical, electronic or procedural security measures appropriate to the sensitivity of the information in our custody or control, including safeguards to protect customer information against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification. Rotten Remains® and its employees, servants, agents, contractors, legal, accounting or other service providers, partners, representatives and mandataries who require access to your customer information in order to fulfill their job requirements will have access to your customer information. You transmit or provide all customer information entirely at your own risk.
How can you update or correct your customer information?
The customer information that you provide during registration is available in your Rotten Remains® account. To edit your customer information, you must enter your email address and password to access your account. You may edit your account information at any time.
You can also cancel your Rotten Remains® account at any time. If you request cancellation of your account, Rotten Remains® may (but is not required to) remove any and all personal information from the Rotten Remains® site, and your information may not be accessible to you even if you choose to rejoin or reactivate your account at a later date. Information necessary for the purposes of maintaining business records regarding a cancelled account, including records of credit transactions and account ownership, will be retained in accordance with applicable law.