FAQs
Account
We suggest clearing your browser cache and cookies and/or try using a different browser. If you’re still unable to log into your account, you can reset the password for your account.
Simply log into your account and in the menu on the left, select account details. On the account details page, there is a section to change your password. If you cannot get logged into your account or you’ve forgotten your password, click the forgot password link on the login page. An reset password email with instructions will be sent to the email that you entered when you registered or placed your order.
General
Currently, we do not have a physical retail location. Our store is online only.
We have been in the business of manufacturing stickers, labels and apparel since 2004.
We do not sell gift cards at this time.
Product Info
We design and manufacture vinyl stickers, decals, labels and apparel. All of our stickers, decals and labels are produced in-house (within our facilities) with professional, printing and cutting equipment.
All of our stickers and labels are digitally printed in high resolution with commercial, large format CMYK printers. These printers use Eco-solvent (environmentally friendly) fade resistant inks that produce vivid, bold colors.
Our vinyl material is a commercial grade, flexible and durable, bright white PVC vinyl. All stickers and labels are protected with an ultra clear, UV fade resistant PVC laminate film. This protective coating is added at no additional cost.
Sticker and label sizes are the approximate largest dimension of the design (either height, width, or diameter). We have more information including a sticker shape measuring diagram shown on our sticker and label information page.
Our stickers and decals can be applied to almost any smooth, flat or slightly curved, non-porous surface. Application examples include cars and trucks, laptops, water bottles, hard hats, helmets, business windows, industrial machinery and more. For more examples on where to apply our stickers and labels, visit our sticker and label information page.
Absolutely, our vinyl stickers and labels are extremely durable. We use weather resistant vinyl material printed with UV fade resistant inks that are designed to withstand outdoor elements making them perfect for outdoor use. For more information on our stickers and labels, visit our sticker and label information page.
Most of our vinyl stickers and labels are peel and stick application. Simply peel the sticker or label off the release liner and apply to the desired surface. It’s that easy! For more detailed information on surface compatibility and application, check out our application information page.
All of our stickers and labels have a permanent adhesive and are meant for single use (cannot be removed and re-applied). For more detailed information, check out our sticker and label information page.
We do not print clear vinyl stickers or labels at this time.
Orders
No, we do not take phone orders at this time.
Because order processing begins as soon as we receive the order, you will not be able to edit or cancel it.
You do not have to create an account to make a purchase. You can checkout as a guest. However, we do recommend allowing an account to be created automatically during checkout. Having an account will allow you to view your current order status, order history, edit account details such as addresses, email addresses and change your password.
Most orders are processed within 48 hrs (excluding weekends and holidays). Occasionally, high order volumes can increase processing time to 1 – 8 full business days (excluding weekends and holidays). These processing time frames are only estimated (not guaranteed) and are subject to change without notice.
To check the status of your order, log into your account and view your order history.
You’ll receive an email with your tracking number once a shipping label has been created for your order.
Payments
We accept all major credit cards including Visa, Mastercard, American Express, Discover and PayPal. A PayPal account is not required if paying with a debit or credit card.
Absolutely. Your credit/debit card information is handled securely by our payment processor. We do not store any credit card and/or debit card information on our site at any time and we’ll never share your personal information with anyone.
Your method of payment (credit or debit card) will be charged as soon as you confirm and place your order.
Make sure that the name and billing address matches the address on file with your credit card and/or bank. This information can be sensitive, so please ensure that all details are identical. We offer additional information on our payment policy page.
Shipping and Delivery
We currently only ship within the U.S. (including Hawaii and Alaska) and Canada.
Shipping is one flat rate and includes free tracking / delivery confirmation. The price of shipping will not change regardless of how many items you purchase (subject to change without notice). At this time, all orders are being shipped from Canada. Tariffs may/will apply to all US orders.
We use USPS (U.S. Postal Service) and Canada Post. Orders shipping to the U.S. will be delivered by USPS (U.S. Postal Service). Orders shipping to Canada will be delivered by Canada Post.
We have several warehouses located throughout North America. Orders will be fulfilled and shipped from one or more of our U.S. and/or Canadian locations. At this time, all orders are being shipped from Canada. Tariffs may/will apply to all US orders. We have more information available on our ordering policy page.
Once your order has shipped, estimated delivery time is 5-45 business days (not guaranteed). This delivery time frame may include additional time required for lost package claims investigations. Carrier delays may occur especially during peak mailing periods.
If you’ve received an incorrect or damaged item or if you’re missing an item, contact us within 2 business days of receipt for further assistance. We will also require clear, high resolution photos of the item(s) in question, the enclosed packing slip and photos of all packing materials you received as proof.
Our Expedited shipping service is a tracked service and offers coverage for lost packages. If you suspect your order has been lost in transit or your tracking number has not shown any recent activity, contact us and we can assist you with opening a lost package claim.
Returns
All sales are final. We do not accept returns, grant exchanges or give refunds (full or partial) for any products. We offer more information on our refund policy page.
Support
You can get in touch with us by filling out our contact us form. Please include your order number with your inquiry if you’re inquiring about an order that was placed.
View our Privacy Policy page.
View our Terms of Service (ToS) page.
Still have questions?
If you haven’t found an answer in our frequently asked questions, shoot us a message using our contact us form… we’d love to hear from y’all.