We’re here to help!

Check out the FAQ’s below to help find quick answers to some of our most popular questions.

How do I contact customer service?

You can get in touch with us by filling out our contact us form located here. If you have a question about an order that was placed, please include the order number with your inquiry.

Do you take phone orders?

No, we do not accept phone orders at this time.

What are my payment options?

You can pay for your order with a Debit Card, Credit Card or PayPal. A PayPal account is not required if you’re paying with a Debit or Credit card. We do not accept money orders, personal checks or cashier’s checks.

What shipping carrier do you use?

Orders will be delivered by the U.S. Postal Service (USPS) and/or Canada Post.

Do you ship to PO Boxes?

Yes. We ship to post office boxes at any U.S. Postal Service (USPS) or Canada Post locations.

Do you ship internationally?

No. We currently only ship within the U.S. and Canada.

Do you offer any discounts?

We’re currently not offering any discounts or special offers.

I placed an order but haven’t received an order confirmation email?

Depending on your level of junk email protection, some emails may be filtered into your junk email folder. Please check your junk email folder if you haven’t received any order and/or shipment confirmation emails.

When will I receive my order?

Most orders are processed and shipped in 1-2 business days. Estimated delivery times are:

  • Expedited shipping is 2-10 business days
  • Economy shipping is 4-40 business days

Order processing and shipping carrier delays can happen. These time frames are only estimated and not guaranteed. An order shipment confirmation email will be provided once your order has completed processing.

Where is my tracking number?

If you received an order shipment confirmation email and you selected the Expedited shipping service, you’ll receive a separate email with your tracking number.